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Terms of use

When you use our website you agree to our terms and conditions, and by placing an order from our site you are confirming that you have accepted our terms and conditions.

If you breach any of these terms and conditions you will be liable for our costs incurred as a result of your breach.

These terms and conditions may change from time to time, so please do read them every time you make a purchase. If you have any questions contact customerservices@xavierathletica.com

These terms do not affect your statutory rights. 

About us

xavierathletica.com is the website owned and operated by Xavier Athletica ltd (Incorp No. 7432776)

Our registered office is Studio 82, 80 High Street, Winchester, Hampshire SO23 9AT United Kingdom.

We are registered for VAT No. 121 5966 20

We are also registered data controllers with the Information Commissioner's Office - reference ZA118876
You can email us at customerservices@xavierathletica.com If we contact you it will either be email or telephone.

About you

You are aged 18 or over, or you are using xavierathletica.com with the express permission of a parent or guardian.

All the information you provide to xavierathletica.com is accurate, including your payment details. You must not authorise anyone to use your Xavier Athletica account on your behalf and you will keep your account details confidential at all times.

If you suspect that your account details are being used by someone other than yourself, you must notify us immediately.

In the event that we need to verify your identity, or to check any information that you have given us, you give us permission to do so. We may also occasionally request further information from you to help us with this, and you agree to provide us with this within a reasonable time.

Availability

Items for sale on the website are subject to availability and they can sell out very quickly. We do our best to keep items in stock, and also to keep the website updated.

If you place an order and the item is not in stock we will not charge your debit or credit card or Paypal account until the item is in stock.

Any time estimates given for stock or delivery are approximated and we are not liable for any loss, damages, or costs of any type, arising from any delays. 

Pricing

All prices shown are in pounds sterling and are inclusive of UK VAT.

We try to ensure that all pricing shown is correct but where an incorrect price is given for whatever reason, we reserve the right to cancel an order even if the order has been confirmed. In these circumstances we will notify you, and if a charge has been made to your account we will provide you with a full refund.

Having been informed by us of the correct price you may of course re-order and a new and separate transaction will be made to your credit or debit card, and recorded on your account details.

Making a Purchase

We have designed xavierathletica.com specifically to make shopping as simple as possible. Just browse our store, adding any items that you wish to buy to your basket. When you have made your selection, click on the “Checkout“ button.

If you make a mistake or wish to alter you selection just click on the “Remove” button next to the incorrect item, then either click on the “Back to Shop” button or click on the “Check out” button.

You will then be asked for a few details to enable us to process your order. We will not pass on these details to any third parties, other than for delivery purposes (or as detailed in our Shop Safe & Privacy Policy). There will also be an opportunity at this stage to enter any discount or gift card codes. Please note that discount vouchers cannot not be used for sale items, only full priced items.

We will then send you confirmation that we have received your order but this is not confirmation of a contract between us. When we send you an invoice with your order we will be accepting a contract between us.

Your order confirmation will contain the details that you have provided us with to process your order. Please check that all the details that you have provided are correct.

If you make a mistake with you order please contact us immediately at customerservices@xavierathletica.com

We will do our best to rectify the mistake for you.

If there are going to be any significant delays in delivering your order we will notify you by email or telephone.

Any purchases made by you are for your own domestic use and not for resale.

Gift Cards

Gift Cards are digital and available in denominations of £25, £50 or £100. On expiry of the gift card the remaining balance will become nil. The card cannot be exchanged for cash or other vouchers/cards. No change will be given but the balance may be applied to future purchases whilst the card remains valid. If goods purchased using a gift card are returned, then we will credit your online account against future purchases. This does not affect your statutory rights.

Delivery

UK (including Scotland, Northern Ireland and the Channel Islands)

We use the Royal Mail. We can delivery to your work address if that is easier but again you will need to be sure that there will be someone there to receive them.

There will be no delivery charge for orders over £99. Free standard delivery will be automatically applied during the checkout process if the value of your basket exceeds £99. 

For orders under £99 deliveries cost £3.99 for the Standard Tracked Service and £7.99 for Express Tracked Service. If an order is received before 1pm Monday to Friday they are usually dispatched the same day. Standard Delivery is 2-3 days and Express is next day delivery. Please note if you place an order on a Friday Royal Mail cannot guarantee delivery on the Saturday.

We aim to dispatch your order the same day but delays can occur if we have a high volume of orders. Please allow approximately 1-2 working days for delivery following dispatch.

If you have ordered more than one item and not all the items are in stock, we will send you the items separately to save you having to wait.

Once your order has been dispatched we are unable to change the delivery address. Proof of delivery supplied by the Royal Mail will be sufficient evidence that the goods have been delivered to your delivery address.

Overseas

Overseas delivery is £7.99 within the EU and £27.99 for the USA.

We aim to dispatch your order within 2 working days but delays can occur if we have a high volume of orders.

Overseas orders should arrive within 7-14 working days. 

Import duties and taxes may apply to your delivery which you will be liable for, so please check with you national imports office for more information.

Payment

We accept most major credit or debit cards & Paypal. When you make a payment, you must ensure that the details you give us precisely match your registered card details.

All payments will be validated by the issuer of your card before we confirm your order. If the issuer refuses to validate the payment or causes a delay in validation we will not be liable for any loss or damaged caused of any kind.

Returns

We have a dedicated Returns Policy.

Exchange

We are happy to exchange items for you - terms and conditions of exchange are detailed in our Returns Policy.

Cancellation

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (ICACR)

If you are live in the European Union you can cancel your order by giving us written notice, provided you do so within 14 days from the day after you receive your order. You are not however entitled to free returns postage under the ICACR.

To give us notice you must write to us at: Customer Services, Xavier Athletica, Studio 82, 80 High Street, Winchester, Hampshire SO23 9AT

Or email us at customerservices@xavierathletica.com

When we receive your notice we will email you a confirmation that you will receive a full refund within 14 days provided:

we have received a valid notice

the items are in perfect unused, unwashed condition

the swing tags have not been removed

the items are returned with their original packaging

you have included a completed returns form

Please note under the ICACR you are liable for any damage to the items until we receive them, so we recommend that you insure the return shipment, use a trackable delivery method and keep proof of shipment

Content

We have tried to ensure that the contents of xavierathletica.com are accurate but where there are any inaccuracies (including the colours of the items shown in the photographs or descriptions) we will not be liable for any damages or loss of any kind.

We reserve the right to make any changes to the content of xavierathletica.com at any time without notice.

We are not responsible for any information about our products or company published by third parties.

Customer Care

If you have any questions or comments do please contact us on customerservices@xavierathletica.com

Complaints

We are unhappy if you are unhappy about any aspect of our service. So do please contact us, so that we can try and put it right, and make improvements for the future.

Contact customerservices@xavierathletica.com

If you would prefer to write us a letter then please send it to:

Customer Services, Xavier Athletica, Studio 82, 80 High Street, Winchester, Hampshire SO23 9AT United Kingdom.

Privacy

We understand how important the protection of your privacy is to you, so we have a dedicated Privacy Policy. 

Copyright

The entire content of xavierathletica.com is intellectual property and all rights (including copyright, trademarks, designs etc) are owned and controlled in full by us.

Use of this site does not grant you any rights but we will allow you to make one copy for the purposes of viewing content, for your own individual non-commercial use.

You are however, expressly prohibited from publishing, reproducing, copying, redistributing, downloading, storing, adapting or changing any of the content of xavierathletica.com without our written permission.

Any breach of these rights may result in criminal and/or civil proceedings being taken against you. Any costs that we incur in taking legal action against you, we will seek to recover from you as part of those proceedings.

This Agreement

We reserve the right without notice to terminate this agreement. We also reserve the right without notice to terminate or suspend your access to xavierathletica.com if you breach this agreement; or you fail to pay for an order; or we suspect that you have acted or may act in a fraudulent or illegal manner with Xavier Athletica ltd.

We make no warranties either express or implied in respect of our products, services or functionality of xavierathletica.com .

We are not liable under contract, negligence, tort or otherwise for any loss however so arising, save for any liability for death or personal injury as a result of our negligence, or save as to any liability for fraudulent or negligent misrepresentation made by us.

Any waiver by us of any breach of this agreement will only apply specifically to that breach and not to any other breach.

Each clause of this agreement applies separately. If any clause is deemed invalid, then that clause will be struck out without affecting the validity or enforceability of the remainder.

The Law

The above terms and conditions are governed and construed by and in accordance with the laws of England and in using this site you agree to the exclusive jurisdiction of the Courts of England.

Changes to this policy

We reserve the right, to change, modify, add or remove parts of these Terms & Conditions at any time, without prior notice to you. Any changes will be posted on xavierathletica.com. We will treat your continued use of the website as your acceptance of the revised terms.

**Please note that this Policy does not apply to other companies and organisations that Xavier Athletica link to.