We are committed to maintaining your privacy and security of your personal data, and this policy sets out just how we do that.
We only capture information from you that we need to deliver our services effectively and to keep in contact with you on the basis necessary to fulfil our obligation or as agreed between us. We will only use your personal data for any purpose that is necessary to fulfil our commitments to you, or comply with regulation or to fulfil an activity that you have consented to participate in.
We use secure socket layer (SSL) technology that uses industry
standard 128 bit encryption to ensure that your information
is protected from unauthorised persons. This is the same level
of encryption used by large banks.
Information that we collect from you, and how we use it
To enable us to register you with an account, process your order,
contact you in the event of a delay or amendment - we need to ask you for the following information:
Your full name, registered home address, email address, telephone
number, delivery address, credit or debit card details and your Xavier Athletica account password
We may also collect information on how you access our digital content and services and the type of device and internet browser you are using, including your IP address. This information helps us ensure we are able to provide effective technical services for you to access the right content, in an appropriate format for your device and troubleshoot any issues you might have.
When you register with Xavier Athletica you can opt to be added to our mailing list, so that you receive details of sales, offers, discounts etc. If you later change your mind, just let us know and we will amend it for you. Or alternatively, you can opt out at any time using the unsubscribe link which is included in the particular communication.
If you opt out of marketing communications we will continue to send you transactional emails about your purchases or requesting feedback.
To maintain high customer service standards and to assist us with staff training, we may record and monitor incoming calls.
No credit or debit card or Paypal details are stored by Xavier Athletica.
We will only keep your information for as long as you have an account with us and for 5 years after your last purchase or otherwise as required for our business operations records or by law. This information will be kept secure at all times and only used for legitimate purpose for which we require it, or that you have consented to.
Disclosure of your information
Necessary information about you is disclosed to parties who provide support services to Xavier Athletica. By that we mean people who for example on our behalf carry out deliveries, process payments, prevent or detect fraud etc, and we only give them the minimum information required for them to do their job.
We may pass on general information on the use of xavierathletica.com to third parties but we will never include information that could identify you.
We will never give your details to a third party for marketing purposes. Unless required by law, we will not share, sell or distribute any of your information without your consent.
Finally, if Xavier Athletica entered into a joint venture with or is sold to or merged with another business, your information may be disclosed to our new partners or owners.
Our website is not intended for use by those under the age of 18 and
we do not knowingly collect personal information from individuals under that age.
Cookies are small text files that websites send to your computer. They cannot read your hard drive, spread viruses or access your email accounts. Our cookies only contain and transfer information that you have disclosed to us whilst using xavierathletica.com.
By using xavierathletica.com you agree that we can place cookies on your device and access them when you visit the site in the future.
The main types we use are:
Functional cookies - enabling you to browse our site and use secure areas and features such as the shopping basket.
Preference cookies - enabling the website to remember your preferences, making it more personal, to improve your experience.
Analytical cookies – enabling us to measure and analyse how our customers use our website, so we can understand what you like. Essentially, this allows us to make improvements.
Targeting/advertising cookies – enabling us to tailor adverts direct to you, and to measure their effectiveness. They also limit the number of times you see an advertisement.
You can delete any cookies on your computer. For information on deleting or controlling your cookies visit www.allaboutcookies.org
However, if you delete our cookies or disabling future cookies you may not be able to access our site, as xavierathletica.com is dependant on cookies.
If you choose to link your social networking accounts to ours, those social networks such as Facebook, may share your data and make it visible to other users. For further information see your social networks privacy policies.
Accessing and Updating your data
You can view your personal data by logging into your account online.
You are entitled to see any information that we hold about you, and you can ask us to make changes to ensure that the information is accurate and up to date. Please contact our Data Protection Officer (see below for details).
Xavier Athletica Ltd is a registered data processor under the Data Protection Act and the EU General Data Protection Regulations (GDPR). We are a "Data Controller" responsible for and control the process of your personal information - registration no. ZA118876.
To see any information that we have about you, or to correct any inaccuracies please contact:
The Data Protection Officer, Xavier Athletica Ltd, Studio 82, 80 High Street, Winchester, Hampshire SO23 9AT, UK.
Changes to this policy